Accessible Dundee
Dundee offers a wide range of venues, accommodation, visitor attractions and transport services for a range of mobility and accessibility requirements.
Whatever your requirements or level of mobility, there’s a full range of services and support to make your time in Dundee as smooth and as enjoyable as possible.
Dundee Airport - Additional assistance is available for passengers at Dundee Airport. If you have an impairment or mobility difficulties and require assistance, please make arrangements prior to arrival through the airline. Loganair can be contacted on 0344 800 2855 or email bookings@loganair.co.uk. Download a copy of Dundee Airport – Information for Passengers with Reduced Mobility guide.
Xplore Dundee became the first bus company in Scotland to achieve a 100% accessible low-floor fleet, meaning stepless entry and adjustable platforms to make it easier for young, elderly and disabled passengers to board safely, along with those in wheelchairs and buggies. A recent addition to the fleet is the Emerald buses (used on services 5/5a and 22), which include audio-visual next-stop announcements. It is useful for passengers who are new to the area and a positive step for passengers who may have impairments to their sight or hearing.
Across Scotland, many public transport operators, from buses and trains to planes and ferries (including Xplore Dundee) recognise the Thistle Assistance Card Scheme. Accessible as either an app or a physical card, they are free to use for anyone who needs it for one journey or purpose, or use it every day. It is a discrete way of letting the bus driver know that you need a bit of extra assistance to help you travel safely and comfortably - such as needing extra time to find a seat. They are also useful during pregnancy, or if you have temporary mobility issues, when some extra thought and care are appreciated.
The drivers are happy to help however they can, as are the friendly team at the Travel Centre (located at 80-82 Commercial Street, in the City Centre).
Scotrail's Accessible Travel Policy provides helpful information about their commitment to making rail travel more accessible, including facilities available at each station across Scotland.
AccessAble Website, provides detailed route guides from Dundee Station to Slessor Gardens, The McManus, V&A Dundee and Verdant Works and detailed accessibility guides of venues. They list access information for accommodation, restaurants, attractions, transport hubs and many other places.
Changing Places Toilets provide sanitary accommodation for people with multiple and complex disabilities who have one or two assistants. View their Toilet Map for all locations and important information, such as opening times and facilities.
Euan’s Guide features a host of reviews by people with disabilities on accommodation, attractions, restaurants and more in Dundee and Angus how they meet their needs, and the services offered. Venues also share information on the likes of wheelchair access, hearing loops, accessible facilities and other access features.
For the city’s accessible highlights, download a copy of Euan’s Guide, Dundee and Angus.
Disabled Parking Bays: The Traffic Regulation Order Map for Dundee includes all Disabled Parking Bays and parking restrictions for all on-street parking areas.